SHIPPING INFORMATION

 

Do you ship worldwide?

Yes! We ship worldwide from our studio in Sydney, Australia. 

 

When will my print be shipped?

All fine art prints are custom printed and checked prior to being shipped. Please allow 7 - 10 business days post order date for your print to be shipped

 

All fine art prints are carefully rolled and safely sent in a mailing tube. 

 

How long will it take to receive my order?

Please note: Delivery estimates are post printing production time. Please allow 7 - 10 business days from your order date for your print to be shipped. 

 

Within Australia: Express post with tracking via Australia Post (please allow 1 - 2 business days*) - FREE SHIPPING  

International Orders: Standard air mail with tracking via Australia Post (please allow 7 - 21 business days) - $25.00 AUD flat rate 

 

*Please refer to the Australia Post website for more information regarding express post coverage and delivery times (within Australia). 

 

Please note: Tracking is not available for all countries. Delivery estimates may vary due to customs and weather conditions.

 

Will I be charged customs/import taxes?

We do not take responsibility for any taxes/customs duties being applied to your order. Customs fees vary from country to country and are the responsibility of the customer. Please contact your local customs office for further information. 

 

REFUND POLICY 

Please choose carefully as we do not offer refunds or exchanges for change of mind. All fine art prints are limited edition and custom printed for you. In the instance that you are unsure about an item please contact us prior to placing an order. 

 

If your purchase is lost in transit or arrives damaged please get in touch via email within 7 days of the delivery date. We will then contact Australia Post to investigate your order and determine whether a replacement is required.  

 

I put in the wrong address, can I have a refund?

No, we do not take responsibility for incorrect input of address and/or personal details. Please ensure that the information you've entered at checkout is correct prior to placing your order. 

 

If you have any questions please get in touch via email at hello@christiemoorephotography.com